Janet George Shares Her 5 Questions for Families

Hi, I am Janet George, School Age Specialist for the Child Care Services Association in Wake County, North Carolina.

Last night I facilitated the Opening Doors to Inclusive Programs: Partnering with Families module for staff from child care centers who provide school age care. They really kept me on my toes! The participants were interactive and voiced strong opinions and beliefs. I think some were initially challenged with the strategies I asked them to employ but they left with new ideas and a willingness to try!

Throughout the evening we discussed many things, including the importance of building the relationship. As a group, we had to shift from a place where we think the parents are “not really interested” and/or “don’t have time” to a place of recognizing that families do want what is best for their children but there may be constraints we are not aware of that interfere. We agreed that creating a welcoming environment and working to figure out how to communicate successfully with families is really important. During the discussion I shared with them 5 questions I like to ask when establishing a relationship with families, and then we conducted an interview with parents in the room using the 5 questions. This approach put providers and parents at ease, and the providers get great information about the children. This is also a great first step to establishing a positive partnership with the family.

These are the 5 questions:
1. What does your child do that makes you laugh/smile?
2. What does your child do that makes him laugh/smile?
3. What are some things that upset your child?
4. What does it look like when your child is upset?
5. How does your child calm herself when she is upset? Does she need help to calm?

Historically, families of children with disabilities are asked about their child’s challenges, difficulties, etc as a first step. Using the questions above allows the parents to share what is important to them and gives the provider insight to likes, dislikes, strengths, needs, potential challenging behaviors and strategies to support the child!