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Tuesday, August 31, 2010

Hard work vs. Heart Work?

Recently one of our KIT supporters mentioned that she noticed that I hadn’t updated the blog since early August. Oh my, has it been that long? Lest you think I’ve been on an extended vacation, I will let you know that there has been a lot happening at KIT that will be revealed at our National Conference on Inclusion September 29-October 1. I hope you will be there to hear about and see all of our recent developments! Yes, there is still time to register.

Speaking of conferences, last week we had the pleasure of co-hosting the LEAD conference with our dear friends at the San Diego Zoo. It was great to be able to attend sessions on accessibility in arts and culture organizations. LEAD has always made a commitment to model accessibility at the conference by using multiple methods to translate the information to different learners. One method is CART (Computer Aided Realtime Reporting, although other versions of the acronym exist), in which a transcriber types everything a presenter, panelist or audience member says in a session and it is visible to the whole audience on an electronic display board. It is an accommodation for people who can’t hear the presentations, but it is also beneficial for supporting people who learn visually. I found myself both listening and watching the display board. It was by watching the board, and noticing a typo, that I had a moment of illumination. In the opening session someone who was introducing one of the speakers thanked them for being a “hard worker.” The incredible Chuck, who was the primary transcriber throughout the conference, typed “heart worker” instead of “hard worker.”

Interesting. Is a hard worker equivalent to someone who has a strong heart for the work? Can you work hard without putting your heart into it? If so, then how much is the effectiveness of your efforts related to the amount of heart you put into it? In my experience, those people whose hard work is driven by their heart are not only the most effective, but perhaps also the happiest in their work.

Inclusion is….heart work.

Discuss.

1 comments:

Janet said...

I like this! "Work of Heart"
When people learn what I do they often remark that "it must be hard", but it really isn't. Sometimes challenging, yes! But that is different. I think for those of us who envision a community that is welcoming, engaging and inclusive for all then our work comes from a place of passion and interest and is driven by our hearts. Thanks for sharing!